How are postage and handling costs calculated? Our on line shopping has built in software that calculates postage at Australia Post rates. In addition to that, there is a handling cost of packing up an order, addressing the package, making a tracking number available and shipping the product same day.
We contract out the shipping and handling to a dedicated supplier who is selected on a competitive tender basis. The costs that we are charged by our contractor are generally slightly more that the charges that are billed to you, the customer.
How soon does my order ship? If your order is placed before 11.00am Perth time on a working day, it will usually be posted that day and you should receive a tracking number by email.
How can I reduce postage costs? If you order larger amounts of MetaBuz™ less frequently, then shipping costs usually decrease. At the time of writing the wholesale carton ships free within Australia and some larger order amounts may also have free shipping.
How can I reduce postage costs Back To Zero? Please watch the movie on the FAQ page of our website.